Shipping Information
Greetings from Top5reviewz.com! We take great satisfaction in making sure your presents arrive safely and on time. Everything you need to know about our shipping guidelines is provided below:
1. Order Processing Time
We begin processing your order as soon as you place it. Processing times vary from 3 to 15 business days, based on the amount of orders being processed at the time and any ongoing promotions. We will update you at every stage of the procedure.
2. Shipping Times and Procedures
You may get a precise estimate of when your order will arrive by visiting each product page, where shipping times are specified in detail.
3. Warranty Policy
If you encounter any defects covered by our warranty, contact our support team within the warranty period and provide your receipt. We’ll assess the product to determine if it qualifies for warranty coverage.
4. Handling Warranty Claims
We shall, at our discretion, either repair or replace the product for legitimate warranty claims. We will replace the missing item with one of equivalent or higher value if the original isn't accessible. For any repairs or replacements, the guarantee from the original purchase is applicable.
5. Warranty Exclusions
Our warranty does not cover:
- Normal wear and tear
- Damage due to misuse, accidental or intentional
- Unauthorized modifications or repairs
- Failure to follow maintenance instructions
- External events like accidents or natural disasters
6. Order Confirmation
Please make sure your shipping information is correct to prevent delays. Verify everything one more time when checking out.
7. Return Process
If your shipment is returned due to incorrect contact information or if you’re unavailable to receive it, we’ll contact you to arrange another delivery. This may involve additional fees.
8. Shipping Restrictions
Depending on their nature or intended use, certain products can be subject to shipping restrictions. We'll let you know about any limitations and, if needed, provide substitutes.
For further details or assistance, please contact our customer support at [email protected]. We’re committed to ensuring your order arrives promptly and accurately.